BPR and its Relationship with software
The notion of Business process reengineering (BPR) was first introduced in the late Michael Hammer’s 1990 Harvard Business Review article and received increased attention a couple of years afterwards when Hammer and James Champy released their best- selling book, Reengineering the Corporation. Process Standardization though shouldn’t be regarded as a BPR exercise.
ERPs helped organizations gain in earnings, by integrating data from other business areas (e.g., sales, production, accounts receivable, HR, finance, etc.), they frequently require the vital organizational processes be redesigned before they are deployed. That is when the BPR started getting much popularity among organizations implementing ERP software.
Cloud and its impact on Business Processes
One significant component that cloud has changed forever is the ability of the organizations to customize the process to their liking. Hence, they have to adapt to the best practice based innovation offered by the cloud service providers.
The idea of doing a BPR is now a thing of the past and is a very politically incorrect word to use in the contemporary business conversation. ERPs together with BPR had a good run till the year 2000 (Salesforce was launched around that time).
Then came the disruptive trend of cloud computing or SaaS (Software as a Service). Cloud computing because of its agility, low upfront cost (CAPEX Vs OPEX) and ability to deliver technological innovation much faster than ageing ERP solutions have become a dream come true for every business leader.
The crux of your business success is dependent upon your HR and other integrated processes. However, this is often among the most neglected areas. All of the Cloud HR vendors like SuccessFactors and others concentrate significantly on a technology-based process transformation.
In our experience, we have noticed this to reap the benefits from the best practices and innovations offered by SuccessFactors you will need to learn how your perspective “To Be” process based on SuccessFactors would look like.
Socialise your Process Innovations
Once you know that your processes will be different in future the next step is to empower and socialize the difference via an efficient change management initiative. Deficiency of a powerful change management stays as the single most reason cloud processes adaptation in several organizations remains very low.
We can look at standardizing your HR processes and map your processes to SuccessFactors cloud-based best practices early in the project as part of our “Implementation Pre- Planning (IPP)” exercise or as a standalone “Process Standardization” effort, much before you see them in the system.